Staff was nice I'll give them that, but I decided not to purchase glasses from here because with insurance i couldn't afford it. The lowest price was $240.00. When I went to another location that I could afford they told me that I needed to contact Ginter and needed to ask them to release my benefits. It was showing as if I had purchased glasses from them. I was also told that Ginter does this to all of their patients. I'm definitely never going back.
Instead of apologizing you could stop screwing people over. That would be great. I can't even get through on the phone because I'm being asked for my phone number and pin, which I don't have and wasn't told anything about.
Ginter has solved my issue and explained the release could have been done by the other place. Thank you.
We took our 18 month old to Ginter and Dr. Spencer helped us. Everyone was so patient and understanding. Our daughter wasn’t the most cooperative at first but they continued to try and were finally successful in getting her eye exam. He even went back and checked again after his first exam to make sure because she was finally calm. We appreciate everyone that helped us. Carol helped her get fitted with the sweetest little glasses. We will be forever customers at Ginter. Thank y’all so much.
Everybody was very professional they tried to get me out in a reasonable time because I had another appointment.I have been going there for years always have had good experience.
excellent care, friendly and knowledgeable staff
I would definitely recommend Ginter